Refund Policy
Last updated: February 12, 2026
1. Satisfaction Guarantee
We want you to be completely satisfied with PromptVaults. If you're not happy with your purchase, we offer a straightforward refund policy.
2. Refund Eligibility
You are eligible for a full refund if you request it within 14 days of your purchase date. No questions asked. We believe in our product and want you to try it risk-free.
3. How to Request a Refund
To request a refund, simply email us at rahatkabir0101@gmail.com with your account email and the reason for your refund request (optional). We'll process your refund within 5-7 business days.
4. Refund Method
Refunds will be issued to the original payment method used for the purchase. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
5. Subscription Cancellation
You can cancel your subscription at any time from your account settings. After cancellation, you'll retain access to paid features until the end of your current billing period. We do not offer prorated refunds for partial months.
6. Exceptions
Refunds may not be granted in cases of: abuse of the refund policy (e.g., repeated purchase and refund cycles); violation of our Terms of Service; or requests made after the 14-day refund window.
7. Contact Us
If you have any questions about our refund policy or need assistance, please reach out to us at rahatkabir0101@gmail.com